88pkr Privacy Policy

1.Who We Are and Scope of This Policy

This Privacy Policy applies to 88pkr ("the Company," "We," "Us," or "Our") and governs the collection and processing of personal data through the 88pkr Platform at 88pkr.net, including all sub-pages, casino games, sports betting markets, mobile experiences, and customer support channels.

88pkr operates as an English-language online casino and sports betting platform primarily serving players in Pakistan and other eligible jurisdictions. When we refer to "you" or "the Player" in this Policy, we mean any person who visits, registers on, or otherwise interacts with the 88pkr Platform, regardless of whether real-money activity has taken place.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which contain additional commitments relevant to your use of 88pkr.

2.Data We Collect

88pkr collects personal data in the following categories, depending on the nature of your interaction with the Platform:

Registration Data: When you create a 88pkr account, we collect your username, password (stored in hashed form), registered mobile number (Pakistani 03xx format or international equivalent), email address (if provided), date of birth, and country of residence.

Identity Verification (KYC) Data: To comply with anti-money laundering (AML) obligations, we collect copies of government-issued identity documents such as your CNIC (Computerised National Identity Card), proof of address documentation, and proof of ownership of payment methods (e.g., JazzCash or Easypaisa account details).

Financial Data: Transaction records including deposits, withdrawals, bet history, balances, and bonus activity. Payment method details are collected to the extent necessary to process transactions — 88pkr does not store full card numbers or complete bank account credentials on its own servers.

Technical Data: IP address, device type and operating system, browser type and version, session timestamps, and geolocation data (country/city level) used for security, fraud prevention, and platform optimisation purposes.

Behavioural Data: Pages visited, games played, time spent on the Platform, betting patterns, and feature usage — collected to improve the platform experience, personalise content, and identify responsible gaming concerns.

Support Communications: Records of your interactions with the 88pkr support team via live chat or email, including timestamps, query content, and resolution notes.

3.How We Use Your Data

88pkr uses collected personal data for the following purposes:

• Creating and managing your player account, including authentication and session management
• Processing deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported payment methods
• Verifying your identity and age as required by applicable KYC and AML obligations
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited activities
• Providing customer support and responding to queries, disputes, and responsible gaming requests
• Personalising your platform experience, including game recommendations and bonus offers relevant to your activity
• Sending transactional communications (account notifications, deposit confirmations, withdrawal updates)
• Sending marketing communications where you have provided consent or where a legitimate interest exists, subject to your opt-out rights (see Section 11)
• Complying with applicable laws, regulations, and requests from competent authorities
• Improving the Platform through analysis of aggregated, anonymised usage data

4.Legal Basis for Processing

88pkr processes your personal data under the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted at registration — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with AML regulations, KYC requirements, responsible gaming mandates, and any applicable data protection laws.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and business analytics, where those interests are not overridden by your fundamental rights.
• Consent: Where we rely on consent — primarily for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

5.Cookies and Tracking Technologies

88pkr uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional, secure, and personalised experience. The categories of cookies we use are:

• Essential cookies: Required for core Platform functionality including login sessions, security tokens, and the shopping basket equivalent in the cashier. These cannot be disabled without breaking fundamental Platform features.
• Analytics cookies: Used to understand how players navigate the Platform — which pages are visited most, where sessions end, and how features are used. This data is aggregated and anonymised.
• Preference cookies: Store your Platform preferences such as language selection and display settings between sessions.
• Marketing cookies: Used to deliver relevant promotional content within the Platform and, where consent has been obtained, across affiliated channels. You may opt out of marketing cookies via our cookie preference centre.

Your browser settings allow you to control or delete cookies. Please be aware that disabling certain essential cookies will impair the functionality of the 88pkr Platform, including the ability to maintain your login session.

6.Sharing Your Data with Third Parties

88pkr does not sell or rent your personal data to third-party marketing companies or data brokers. We share personal data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, and banking partners (HBL, UBL, Meezan Bank, Bank Alfalah) receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• Identity verification providers: Third-party KYC service providers may receive copies of your identity documents to conduct automated or manual verification checks on behalf of 88pkr.
• Game studio providers: Where games are delivered by third-party studios, those providers may receive anonymised session data (e.g., game round IDs) necessary to operate and audit the games. Personal identifying information is not shared with game studios.
• Regulatory and law enforcement authorities: 88pkr will disclose personal data to competent authorities where required by law, including AML regulators and law enforcement agencies investigating financial crime.
• Platform service providers: Cloud infrastructure, analytics, and customer support tooling providers who process data on our behalf under data processing agreements that prohibit independent use of your data.

7.KYC and Identity Verification

88pkr is required to verify the identity of players as part of its AML compliance obligations. KYC verification is triggered at specific points in the player lifecycle, including but not limited to: first withdrawal request, when cumulative deposits or withdrawals exceed defined thresholds, when unusual account activity is detected, or at any time at the discretion of our compliance team.

Documents submitted for KYC purposes — including CNIC copies, proof of address, and payment method verification — are stored securely and retained for the period required by applicable AML regulations. These documents are not used for any purpose beyond identity verification and regulatory compliance. They are not shared with game studios, marketing partners, or any third party not directly involved in the KYC process.

Players who fail to complete KYC within a reasonable timeframe when requested may have their account suspended and pending withdrawals held until verification is completed successfully.

8.Data Retention

88pkr retains personal data for the following periods, subject to overriding legal obligations:

Data Category	Retention Period	Rationale
Account registration data	Duration of account + 5 years post-closure	AML regulatory requirements
KYC / identity documents	5 years post-account closure	AML regulatory requirements
Transaction records	5 years from transaction date	Financial regulatory compliance
Support communications	3 years from last interaction	Dispute resolution and quality assurance
Technical / log data	12 months from collection	Security and fraud investigation
Marketing consent records	Until consent withdrawn + 1 year	Consent management compliance

Upon the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is required to be retained by law beyond the standard period, it is held in restricted access storage accessible only to the compliance team.

9.Security Measures

88pkr employs a multi-layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 88pkr Platform
• Encrypted storage of sensitive data including passwords (stored as salted hashes, never in plain text) and KYC documents
• Role-based access controls limiting internal access to personal data to personnel with a legitimate operational need
• Automated intrusion detection and anomalous activity monitoring systems operating continuously
• Regular security assessments and penetration testing of the Platform infrastructure
• Two-factor authentication (2FA) available to all players for their 88pkr account login

While 88pkr takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 88pkr will notify affected players and relevant authorities in accordance with applicable legal requirements.

10.Your Data Rights

Subject to applicable law and verification of your identity, you have the following rights in relation to your personal data held by 88pkr:

• Right of access: You may request a copy of the personal data 88pkr holds about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data. For account details, many fields can be updated directly in your account settings without contacting support.
• Right to erasure: In certain circumstances, you may request deletion of your personal data. This right is subject to overriding legal obligations — for example, AML regulations require transaction records to be retained for defined periods regardless of a deletion request.
• Right to restrict processing: You may request that we limit how we use your data in specific circumstances, such as while a rectification request is being assessed.
• Right to data portability: Where technically feasible, you may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on our legitimate interests. Marketing-related objections will be acted upon immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, contact the 88pkr support team via live chat or at the email address provided in Section 14. Requests will be acknowledged within a reasonable period and fulfilled, with notification of any applicable exceptions, within the timeframes required by law.

11.Marketing Communications

88pkr may send you promotional communications about bonuses, new games, PSL betting promotions, and other 88pkr-related offers via SMS or email. We will only send marketing communications where you have consented to receive them (at registration or subsequently via account settings) or where we have a legitimate interest to do so under applicable law.

You can opt out of marketing communications at any time by: (a) updating your communication preferences in your 88pkr account settings; or (b) contacting our support team directly. Opting out of marketing does not affect transactional communications (account alerts, withdrawal notifications, security messages) which are sent as part of our contractual obligations to you.

Players who have activated self-exclusion through the responsible gaming tools will automatically be removed from all marketing communication lists for the duration of the exclusion period, including permanent exclusions.

12.Minors and Age Restriction

88pkr does not knowingly collect personal data from individuals under the age of 18. The Platform is strictly for adults. 18+

If we become aware that personal data has been collected from a person under 18, we will immediately suspend the associated account, delete the collected data to the extent not required for regulatory compliance, and take appropriate steps to prevent future access. Parents or guardians who believe their child has registered on 88pkr should contact our support team immediately via live chat.

13.Changes to This Policy

88pkr reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform operations. The date of the most recent update is displayed at the top of this page. Where changes are material, we will provide notice via the Platform or to your registered email or mobile number before the changes take effect.

Continued use of the 88pkr Platform after updated Terms take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree to material changes, you should cease use of the Platform and contact support to discuss your account options.

14.Contact Us

For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy-related concern, please contact the 88pkr data team through:

• 24/7 Live Chat: Available from your account dashboard after logging in to 88pkr
• Email: [email protected] — include "Privacy Request" in the subject line for faster routing
• Response time: typically within 2 hours via live chat; within 48 hours for written privacy requests via email

Players in Karachi, Lahore, Islamabad, and across Pakistan are welcome to contact the support team in plain English. Our team will acknowledge your request and confirm next steps within the stated response window.